Livrare gratuitaReducere 142 LEI Service Management: The New Paradigm in Retailing - Jay Kandampully 26% 567 LEI ♡ 15 425 LEI info ★ ★ ★ ★ ★ 3.55/5 Great retailers are great at service. No exceptions. This book offers a wealth of insight into delivering excellent retail service. - Leonard L. Berry, Distinguished